Gravy alternative
Revnio vs Gravy
Gravy is a done-for-you recovery service where human retention specialists work your failed payments. Revnio is automated failed-payment recovery for SaaS on Stripe, Chargebee and Paddle, with email and WhatsApp outreach (SMS coming soon) at a flat monthly price. Here is how they compare, including when Gravy is the better choice.
About Gravy
Gravy is a service rather than software you configure. US-based retention specialists contact customers with failed payments through custom texts and emails over a 30-day window, handle cancellations and report back on why customers left. Its "Access Management" removes access on failure and restores it when a payment is recovered.
Pricing is a custom flat fee quoted after a free audit call.
Feature comparison
| Feature | Revnio | Gravy |
|---|---|---|
| Billing platforms | Stripe, Chargebee, Paddle Billing | Not listed on their site |
| Chargebee | Yes | Not listed on their site |
| Paddle Billing | Yes | Not listed on their site |
| Email recovery | Yes, every plan | Yes, written and sent by people |
| SMS recovery | Coming soon (planned for Growth and up) | Yes, written and sent by people |
| WhatsApp recovery | Yes, Pro plan | Not listed on their site |
| In-app notices | Embeddable widget (payment banner, card update, cancel flow) | Not listed on their site |
| Card-expiry alerts (before failure) | Yes, 30/14/7 days before expiry | Not listed on their site |
| Cancel flow with save offers | Yes: pause, discount, downgrade, exit survey | Handles cancellations and reports reasons |
| CRM sync | Salesforce and HubSpot | Not listed on their site |
| Pricing model | Flat monthly fee, no percentage of recoveries | Custom flat fee after a free audit |
| Published starting price | $49/mo (Starter), $149 Growth, $349 Pro; 14-day free trial | Not published |
"Not listed on their site" means we could not find the feature on Gravy's public pages. It may still exist; ask Gravy if it matters to you.
Pricing
Gravy quotes one set price after a free audit call and does not publish it. Revnio's prices are public: $49, $149 or $349 per month, with a 14-day free trial.
Revnio's plans and what each includes are on the pricing page. Every plan starts with a 14-day free trial.
When Gravy is the better choice
- You want people, not automation, to talk to customers with failed payments.
- You want an outside team to handle cancellations and upsell or downsell conversations.
- You would rather not set up or manage any recovery tooling yourself.
When Revnio is the better fit
- You want automated recovery that runs around the clock and scales without more people.
- You want published pricing and to start on your own with a free trial.
- You want WhatsApp, card-expiry alerts or Salesforce/HubSpot sync.
Switching to Revnio
Connecting takes a few minutes: paste a restricted Stripe key, or an API key for Chargebee or Paddle. Revnio sets up the webhook in your account, syncs your customers, subscriptions and invoices, and starts recovery on new failed payments. To avoid customers getting two sets of reminders, turn off the other tool's emails for the same failures once Revnio is live. Our dunning email templates and decline code guide help you set up the sequence.
Sources
Information from Gravy's public website, checked October 15, 2026. Pricing and features change, so confirm on their site before deciding.
Gravy and other product names are trademarks of their respective owners. Revnio is not affiliated with or endorsed by them.
Frequently asked questions
What is the difference between Gravy and Revnio?
Gravy is a done-for-you service run by human specialists. Revnio is software that automates retries and outreach by email and WhatsApp.
How much does Gravy cost?
Gravy does not publish prices; it quotes a flat fee after a free audit. Revnio costs $49, $149 or $349 per month.
Could I use both?
Some teams automate the first weeks of recovery and send only high-value accounts to people. Check with Gravy how its process fits alongside automated reminders so customers don't get duplicate messages.
Trying Revnio as a Gravy alternative?
Connect Stripe, Chargebee or Paddle in a few minutes and see your failed payments, decline codes and recovery sequence before you pay anything. 14-day free trial, no credit card required.
Related
- Revnio vs ChurnkeyA retention platform for cancel flows, failed-payment recovery and churn analytics, built around Stripe.
- Revnio vs Churn BusterA subscription retention service offering dunning (failed-payment recovery) and cancel flows, founded in 2013.
- Revnio vs BaremetricsA subscription analytics product whose paid Recover add-on handles dunning.
- Revnio vs Paddle RetainPaddle's retention toolkit (formerly ProfitWell Retain): payment recovery, cancellation flows and term optimization.
- All comparisonsRevnio next to every major dunning and retention tool.
- Revnio pricing$49, $149 or $349 per month, 14-day free trial.
- Paddle failed payment recoveryHow Revnio works with Paddle Billing.
- WhatsApp payment remindersReach customers where they actually read messages.