Dunning email templates for failed payments

Hi ${customer_name},

We tried to charge ${amount} for your ${company_name} subscription, but the payment didn't go through. This happens all the time, often because a card was replaced or a bank flagged the charge.

Your account is still active. To keep it that way, please check your payment details:

${update_payment_url}

It takes about a minute. If you've already sorted it out, you can ignore this email.

Thanks,
The ${company_name} team

Hi ${customer_name},

Your bank declined the ${amount} payment for ${company_name} because of insufficient funds.

No action is needed if your balance will cover it in the next few days, because we'll retry automatically. If you'd rather use a different card, you can switch here:

${update_payment_url}

Thanks for being a customer,
The ${company_name} team

Hi ${customer_name},

We couldn't charge ${amount} for your ${company_name} subscription because the card we have on file has expired.

Add your new card here to keep your account running without interruption:

${update_payment_url}

Thanks,
The ${company_name} team

Hi ${customer_name},

Your bank declined the ${amount} payment for ${company_name} without giving us a reason. Banks sometimes block subscription charges they don't recognize.

Two quick fixes usually work:
1. Update your card or use a different one: ${update_payment_url}
2. Or tell your bank the charge from ${company_name} is expected, and we'll retry it.

Thanks,
The ${company_name} team

Hi ${customer_name},

A quick reminder that your ${amount} payment for ${company_name} is still outstanding.

You can update your payment details in about a minute:

${update_payment_url}

If something's wrong or you have questions about your bill, just reply to this email and we'll help.

Thanks,
The ${company_name} team

Hi ${customer_name},

We still haven't been able to collect ${amount} for your ${company_name} subscription. If we can't collect it in the next few days, your account will be paused and you'll lose access.

Your data is safe. Update your payment details to keep everything running:

${update_payment_url}

If you meant to cancel, no action is needed. If you'd like to talk it over first, reply to this email.

The ${company_name} team

Hi ${customer_name},

The ${card_brand} ending in ${card_last4} that you use for ${company_name} expires at the end of ${exp_month}/${exp_year}, in ${days_until_expiry} days.

Update it now so your next payment goes through without a hitch. Log in to your ${company_name} account and update your payment method under billing.

Thanks,
The ${company_name} team

Hi ${customer_name},

Your payment of ${amount} went through, so your ${company_name} subscription is fully up to date. Thanks for sorting it out.

Nothing else to do. If you ever need a receipt or have a billing question, just reply here.

The ${company_name} team

${company_name}: your ${amount} payment didn’t go through. Update your card in 1 min: ${short_url}

${company_name}: last reminder. Your account will be paused soon over an unpaid ${amount}. Fix it here: ${short_url}

Hi {{1}}, this is {{2}}. Your recent payment of {{3}} didn't go through, so your subscription needs attention.

You can update your card securely here: {{4}}

Reply to this message if you need help.