Privacy Policy

1. Introduction

Revnio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our revenue recovery platform service.

By using Revnio, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Information You Provide

• Account registration information (email, name, company name)
• Billing information processed through Stripe
• Communication preferences
• Support inquiries and feedback

2.2 Information from Stripe

When you connect your Stripe account, we access:

• Customer information (names, emails)
• Subscription data
• Invoice and payment failure information
• Payment method metadata (last 4 digits, expiration)

We never store full card numbers or sensitive payment credentials.

2.3 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and actions taken
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process payment failures and send recovery communications
• Analyze usage patterns to improve our service
• Communicate with you about updates and support
• Comply with legal obligations

4. Data Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our service (Stripe, SendGrid, AWS)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS) and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with physical security

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You can request deletion of your account and associated data at any time through your account settings or by contacting support.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns

You can control cookies through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@revnio.com