Card decline code
revocation_of_authorization: Revocation of authorization
The cardholder revoked the authorization for this recurring payment. Stop retrying and contact the customer.
What revocation_of_authorization means
revocation_of_authorization means the customer told their bank to cancel the standing permission to charge them for this payment.
Should you retry the payment?
Do not retry. A new authorization from the customer is required.
How to recover a subscription payment declined with revocation_of_authorization
- Stop retrying.
- Ask the customer whether they want to continue, and if so to add a payment method again.
- Cancel cleanly if they intended to leave.
What to tell the customer
Check whether they meant to cancel and make re-authorizing easy.
"Hi Sam, your bank told us you've cancelled payments to Acme. If you want to keep your account, re-add your card here. Otherwise reply and we'll close it for you."
More wording for every situation is in our dunning email templates.
How Revnio handles revocation_of_authorization
Revnio never retries a card declined with revocation_of_authorization automatically: the retry cannot succeed, and card networks can charge fees for reattempting declines like this one. Instead the customer gets a recovery email straight away with a secure link to add a new payment method, followed by WhatsApp (Pro plan) reminders if the email is not clicked. Once the customer adds a new card, the open invoice is collected.
Decline codes are returned by the card issuer through your payment processor. Code names here follow Stripe's; Chargebee and Paddle surface the same issuer reasons with their own wording. Last reviewed 2026-10-15.
Frequently asked questions
What does decline code revocation_of_authorization mean?
The cardholder revoked the authorization for this recurring payment. Stop retrying and contact the customer.
Should I retry a payment declined with revocation_of_authorization?
No. Do not retry. A new authorization from the customer is required.
Can Revnio recover payments declined with revocation_of_authorization?
Revnio picks up the failed payment from Stripe, Chargebee or Paddle, adjusts retry timing to the decline code, and reaches the customer by email and WhatsApp (SMS is coming soon) with a secure link to pay or update their card.
Recover failed payments on autopilot
Revnio retries failed payments at the right time and reaches customers by email and WhatsApp until the card is fixed. Works with Stripe, Chargebee and Paddle.
Related
- revocation_of_all_authorizationsThe cardholder revoked every recurring authorization on the card. Do not retry; ask the customer for a new payment method.
- stop_payment_orderThe cardholder asked their bank to stop payments to you. Do not retry: talk to the customer, who may want to cancel or may have blocked you by mistake.
- do_not_honorThe issuing bank declined the payment without giving a reason. It is a catch-all code: the cause might be a fraud check, an account restriction or the bank's own rules.
- All decline codesEvery common card decline code, grouped by what to do next.
- Dunning email templatesCopy-ready emails for each kind of failed payment.